Privacy Policy

Last updated: 14th November 2026

Who we are

CCWebsiteDesigns is based in Brighton, UK.

We’re the data controller for personal information collected through this website. Contact: [EMAIL ADDRESS]

What we collect

• Contact form details: your name, phone number or email address, and business type.
• Any details you choose to share with us by WhatsApp, phone or email.
• Chat widget: the questions you type into our AI assistant, which are sent to an AI service to write a reply. Please don’t enter personal details in the chat; use the form instead.
• Website usage data, such as pages visited, button clicks, and device and browser type, through analytics and advertising tools [NAME THEM, e.g. Google Analytics, Meta Pixel, ONCE INSTALLED].
• Information and content clients give us to build and maintain their websites.

Our website platform, Lovable, also counts visits for us: the pages visited, where visitors came from, their country, browser, operating system and device type, how long they stay, how fast pages load, clicks and errors. It uses no cookies, stores nothing on your device, doesn’t keep IP addresses and doesn’t identify you. Detailed data is kept for 90 days and daily summaries for a year. Lovable collects this data for us. Lovable’s privacy policy explains how it handles it.

Why we use it and our legal basis

• To reply to enquiries and create your free homepage preview (legitimate interests, or steps taken at your request before a contract).
• To provide, host, update and support client websites (contract).
• To understand how the site is used and measure our advertising (consent).
• To meet legal and accounting obligations (legal obligation).

Who we share it with

Only service providers that help us run the business, such as website hosting, cloud backup, email, analytics and advertising platforms [LIST THE ACTUAL PROVIDERS].

We do not sell your personal information.

[STATE WHETHER ANY DATA IS TRANSFERRED OUTSIDE THE UK AND THE SAFEGUARDS USED, OR "To be confirmed".]

Cookies and tracking

Cookies are small files saved by your browser. Along with similar technologies, we use them for analytics (seeing how the site is used) and advertising (measuring our ads).

Non-essential cookies are only used if you say yes. Your choice is saved in your browser, and you can change it any time using “Cookie settings” at the bottom of every page.

How long we keep it

• Enquiries from people who don’t become clients: [RETENTION PERIOD].
• Client records: for as long as you’re a client, then [RETENTION PERIOD] for legal and accounting reasons.
• Client website backups: [RETENTION PERIOD].

Keeping it secure

We host client websites on secure systems with cloud backups, and take reasonable steps to protect personal information. No system can be guaranteed completely secure.

Your rights

Under UK data protection law you can ask to access, correct or delete your information, restrict or object to how we use it, withdraw consent at any time, and ask us to transfer your data to you.

Contact [EMAIL ADDRESS] to use these rights. You can also complain to the Information Commissioner’s Office (ICO) at ico.org.uk.

Changes to this policy

We may update this policy. The “Last updated” date shows the latest version.

Questions? Get in touch.